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PRIVACY POLICY

Information provided pursuant to Articles 13-14 of GDPR 2016/679 (General Data Protection Regulation)

With reference to the Information on the processing of personal data pursuant to art. 13 of Legislative Decree no. 196/2003, as well as EU Regulation 679/2016 (“Information”), MichelAngelo Srls (collectively “Our company”, “we”, “us”), describes the methods by which it processes the customer's personal data collected through www.michelagelosocks.com (“Website”, “Site”). For this reason, we invite the customer to carefully read this page.

Company data

MichelAngelo Srls,
headquartered at via Lorenzo Perosi n° 28, Andorno Micca (Biella), 13811
VAT: 02644320026 Tax Code: 02644320026
REA Number 202064
Registered with the Chamber of Commerce, Industry, Crafts and Agriculture of BIELLA AND VERCELLI

It is the company responsible for processing the personal data provided by customers, which is committed to protecting their privacy, in compliance with current regulations.

The data we collect about the customer

We inform you that the personal data requested from you fall into the following categories, and are collected solely for the purpose of providing the designated services to the customer.

 

  1. Information regarding customer data, such as date of birth, place of birth, postal address, email, first and last name, voluntarily provided for the purpose of purchasing goods on this Site.
  2. Information relating to system malfunctions, problems or comments about the site, contained in communications received from the customer
  3. Any surveys for market purposes, including information requested in the event of a complaint.
  4. Information about credit cards, accounts or information provided through the chosen payment service, or information regarding transactions made by the customer.
  5. Information about the operating system, the customer's use and navigation on our Site, the customer's IP address and other device identifiers, browser and information concerning the pages of the Website visited.
  6. Cookies: personal data used both to allow the proper functioning of the site and for marketing purposes. We invite customers to learn more about this topic on the dedicated page.
  7. Information regarding purchases made by the customer, for market analysis purposes, in order to take into account the tastes of its customers and make its products more appealing. Such studies will not take place in an intrusive or public form.
  8. Analyze the preferences of our customers through interactions with the site by collecting data that the customer shares on social networks, or accessible from public databases, with the customer's express consent.

We would like to clarify that the customer is under no obligation to provide the aforementioned information, as per the regulations cited above. The information requested is used exclusively to ensure the proper processing of the customer's order for our products. Such refusal therefore results in the inability to process the order and may also justify the inability to offer the services available on our website, or to fulfill obligations required by legislative or regulatory provisions.
All services that do not require the use of contractual information or the fulfillment of legal obligations do not preclude the normal use of the website.


Processing methods and security

Personal data is collected through paper media and mainly through IT tools, so due to the nature of this medium, our site takes all possible precautions to avoid risks of loss, unauthorized access, or unauthorized processing of customer data. However, such risks cannot be completely excluded due to the nature of the medium used, which is why customers are invited to periodically check their protection devices (updated antivirus) and to verify that their internet service provider has adopted the correct protection measures, such as antispam and filters – firewalls.

The data provided for the purpose of obtaining a service or to provide qualitative or informative feedback following customer requests will be retained for the time necessary to fulfill these obligations. Data collected for profiling purposes will be kept for a limited period of time, to allow for proper analysis in compliance with privacy regulations. The duration of data retention for tax purposes will be subject to the applicable legal limits, in order to retain the necessary evidence regarding any disputes or claims.


Disclosure of personal data

We can communicate our clients' personal data only in order to provide support services or other services that are required and within the limits of the law. The data will be processed and accessed by:

  • The owners of MichelAngelo Srls, for market analysis and collection for tax reasons, always in compliance with legal terms.
  • Companies that provide technical services, such as payment methods.
  • To other entities such as law enforcement agencies or to demonstrate or investigate unlawful activities, or to defend against accusations or claims by third parties.

The company MichelAngelo Srls relies on third-party companies to use services aimed at the act of sale, such as transportation. For any information regarding those responsible for such


Customer rights

Customers may exercise the right of withdrawal, rectification, deletion or modification of any stored personal data, or obtain a copy of it, by making a request on the page "insert reference page"; the customer may also obtain information regarding the origin of the data, the manner of derivation regarding electronic tools, and the identification details of the data controller and data processors.
 The user also has the right to be forgotten, to lodge a complaint with the supervisory authority, as well as to withdraw previously given consent. We are required to cease any processing, in the event of a request by the customer, unless there are fiscal or legal reasons.


Interaction with social networks

Widgets or plugins are installed on the site that allow interaction with social networks or other platforms. Such information acquired by this Site is subject to the privacy settings of the respective platforms. Specifically, please refer to the privacy conditions of the respective services:

  • Facebook "like" buttons:

For further information regarding privacy rights, we invite our valued customers to visit the website of the Privacy Authority at www.garanteprivacy.it.


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